Why Use E-Autofeedback?

Collecting feedback is critical to the success of your business. The reason most businesses do not collect feedback from their customers is the hassle involved in managing the process. Paper, telephone, and face-to-face surveys are both time consuming and inefficient to administer. These manual types of survey instruments do not lend themselves to reporting or collating of data. Building a database of responses is expensive and error-prone. In the end, having a database of responses is the important by-product of collecting feedback. Having the database allows you to analyze data over time and manage your data collection process efficiently. E-Autofeedback has been designed from the ground up to facilitate the collection process and provide a database that can be used to respond to issues and track trends over time. It is also a valuable tool for evaluating staff and vendors. It's simple enough for anyone in the office to use, yet it is packed with powerful features such as branching, customizable reports, and on-line survey creation. With it's economical price and simple integration into your office, it will quickly become a valuable tool for your business.

E-Autofeedback it was designed by experts who understand your business and can help you develop a survey instrument to meet you and your customer's needs. E-Autofeedback will enable you to effectively compete in this growing market.

You can operate the software via the Internet from your PC, choosing to send batches of surveys at your convenience and interval. Using the standard notification features, you can designate which employees will receive the completed surveys giving them the ability to instantaneously respond to any customer who asks a question or has a complaint about your product or service.