E-Autofeedback Features

E-Autofeedback is a tool designed to make preparation, collection, and analysis of customer feedback a simple and enjoyable experience while offering an array of power features. Features include:

  • 100% web based. No programs to download and install!
  • Simple user interface
  • Create a survey specific to your needs using the powerful online survey creation tool
  • Ability to personalize each survey sent using simple data import
  • Support for graphics, custom colors, and hyperlinks in the survey
  • Powerful reporting options including comparison reports and drill-down
  • Use report "scoring" to analyze trends over time
  • Automatic reminders help improve response rates
  • Ability to edit cover email message
  • Question branching allows a tailored user experience
  • Security levels allow users to perform different functions and view different reports
  • 24/7 access to your data.
  • Survey scheduling (start/end)
  • A wide array of question types :
    • Simple text fields
    • Multi-line text
    • Multiple Choice
    • Multiple Choice (check all that apply)
    • Ranking/Rating
    • Yes/No
    • Comment Boxes
    • Sections
    • Headings
    • Personalized questions pre-initialized for each recipient with data you import into the system
  • Customizable controls for questions
    • Text field
    • Multi-Line text field
    • Drop-down list
    • List box
    • Check box
    • Radio-buttons (vertical or horizontal)